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Front Office Manager Lead

3 weeks ago

Bengaluru, Karnataka, India Svenska Design Hotels Full time

At Svenska Design Hotels, we are seeking a seasoned Front Office Manager Lead to oversee the front desk operations of our upscale boutique hotel in Electronic City, Bangalore. As a key member of our team, you will be responsible for leading and mentoring the front office staff to ensure seamless guest experiences.

The ideal candidate will have a minimum of 7+ years of experience in front-office management within a business hotel environment. Your expertise in managing check-ins, check-outs, reservations, and FO reporting will be invaluable to our team's success.

We are looking for an individual who is passionate about delivering exceptional guest service and can foster collaboration among the front office team members. If you have a proven track record of operational excellence and are committed to maintaining high service standards, we want to hear from you.

This role requires a strong understanding of hospitality management principles and excellent communication skills to effectively engage with diverse guests and provide accurate information. Proficiency in hotel management software is a must, and additional language skills are a plus.