Principal Content Strategist

1 month ago


Bengaluru, Karnataka, India SAP Full time

About the Role:

We are seeking a highly skilled Principal Content Designer to join our team at SAP. As a key member of our content design team, you will be responsible for creating intuitive, user-centric onboarding experiences that set a high standard for user engagement and satisfaction.

Key Responsibilities:

  • Lead close collaboration with cross-functional teams to conceptualize and create onboarding experiences that meet user needs and product goals.
  • Craft and refine the content strategy for adoption experiences, ensuring consistency and clarity across products.
  • Develop and elevate the written content of our products' learning journeys, ensuring a seamless and enjoyable user experience.
  • Mentor other content designers and UX writers, sharing knowledge and best practices.

About the Team:

Our team transforms user engagement from the first interaction onward, creating intuitive onboarding and continuous learning experiences that empower users. We value fresh perspectives and bold ideas, encouraging everyone to contribute their unique strengths.

Requirements:

  • 10+ years of experience in content design, UX writing, technical writing, or content strategy.
  • Bachelor's degree in English, Technical Writing, Communications, Journalism, Marketing, or a related technical field such as Computer Science or Design. Master's preferred.
  • Strong understanding of content design principles and user-centered design.
  • Experience in using tools and software like Figma, Ditto, WalkMe, and Pendo to scale the implementation of content strategy for product design.

What We Offer:

SAP is a purpose-driven and future-focused company that offers a highly collaborative team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

Join SAP:

At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company. We invest in our employees to inspire confidence and help everyone realize their full potential.



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