
Cafeteria Operations Lead
2 days ago
Job Description:
As a Lead Cafeteria Operations Manager, you will oversee the entire cafeteria operation ensuring top-notch food quality, impeccable customer satisfaction, and efficient service delivery.
Required Skills & Qualifications:
- Operational Expertise:
- Supervise daily operations including food preparation, service, and cleanliness to maintain high standards.
- Ensure compliance with food safety and hygiene regulations.
- Monitor inventory levels and coordinate timely procurement of supplies.
- Leadership & Team Management:
- Manage and train staff including chefs, servers, and cleaners to foster a positive work environment.
- Schedule shifts and allocate tasks to ensure smooth functioning.
- Develop and implement effective team leadership strategies.
- Customer Experience & Service:
- Address customer feedback and resolve complaints promptly.
- Ensure consistent quality and presentation of food items.
- Promote menu items and seasonal offerings to boost engagement.
- Financial Acumen:
- Track daily sales, cash handling, and POS operations.
- Prepare and submit regular MIS reports to senior management.
- Monitor budget adherence and cost control measures.
- Compliance & Risk Management:
- Ensure adherence to local health regulations and company policies.
- Conduct regular audits of kitchen and service areas.
- Maintain accurate documentation for inspections and certifications.
Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- Collaborative and dynamic work environment.
Others:
- Ability to work in a fast-paced environment.
- Strong communication and interpersonal skills.
- Highly organized and detail-oriented.
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