Senior Enterprise Solutions Architect

1 week ago

Jaipur, Rajasthan, India beBeeEnterprise Full time ₹ 1,50,00,000 - ₹ 2,00,00,000
ServiceNow Enterprise Architect

About the Role:

We are seeking an experienced ServiceNow Enterprise Architect to lead the design and delivery of our Strategic Portfolio Management (SPM) and IT Business Management (ITBM) solutions. As a key member of our team, you will be responsible for translating business needs into scalable ServiceNow architecture, driving enterprise capability modeling, and aligning IT investments with business outcomes.

Key Responsibilities:

  • Lead end-to-end architecture, design, and delivery of ServiceNow solutions focused on SPM and ITBM
  • Engage with senior business and IT stakeholders to understand business needs and translate them into actionable requirements
  • Architect and implement Demand Management, Project Portfolio Management (PPM), Agile Delivery, Resource Management, Application Portfolio Management (APM), and Technology Portfolio modules
  • Drive enterprise capability modeling and align IT investments with business outcomes
  • Ensure alignment with Common Service Data Model (CSDM), platform governance, and Configuration Management Database (CMDB) strategy
  • Provide technical leadership and mentor junior architects and consultants
  • Collaborate with cross-functional teams to integrate SPM solutions with other ServiceNow modules (ITSM, SecOps, HRSD, etc.)
  • Define and enforce best practices for data modeling, scripting, integrations, and performance optimization

Must-Have Skills:

  • 12-19 years of total IT experience with 5+ years in a ServiceNow Architect role
  • Strong hands-on experience in SPM/ITBM modules: Demand, PPM, Resource, Agile Delivery
  • In-depth experience in Application Portfolio Management (APM) and Business Capability Modeling
  • Proven track record in architecting enterprise-scale ServiceNow implementations
  • Excellent client-facing communication and stakeholder engagement skills

Good to Have Skills:

  • Familiarity with CSDM, CMDB structure, and data model alignment
  • Knowledge of ITIL and enterprise architecture frameworks (e.g., TOGAF)
  • Experience integrating ServiceNow with 3rd-party tools (Jira, Azure DevOps, etc.)
  • Knowledge of ServiceNow scripting environment (Business Rules, Client Scripts, Script Includes)
  • Exposure to ServiceNow's Enterprise Architecture (EA) module, including Business Capability Mapping, Technology Portfolio, and Enterprise Planning

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