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Strategic Business Insights Specialist

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Jodhpur, Rajasthan, India beBeeinsights Full time ₹ 15,00,000 - ₹ 20,00,000
Job Title: Business Insights Strategist

About us, we are a leading lifestyle retailer offering a diverse portfolio of homegrown and international brands.

We have an exciting opportunity for a strategic Business Insights Strategist to join our team. In this role, you will lead customer and business analytics initiatives, driving data-driven decision-making to shape promotion strategies, customer engagement, loyalty measurement, and advanced analytics adoption.

This is a unique chance to work at the heart of our organization, collaborating with cross-functional teams to develop business insights in areas such as promotion effectiveness, elasticity, and customer engagement. Your key responsibilities will include:

  • Developing business insights that inform data-driven decision-making
  • Defining and operationalizing KPIs that measure customer lifecycle health, retention, and loyalty
  • Prioritizing the analytics backlog, balancing quick wins with deep-dive strategic analyses
  • Managing and mentoring a team of analysts, guiding them in methodology, prioritization, and problem-solving
  • Exploring AI/ML tools to improve customer segmentation, churn prediction, and self-serve analytics
  • Collaborating with IT and data engineering teams to strengthen data infrastructure, governance, and quality standards
  • Communicating insights clearly to leadership and cross-functional teams

To be successful in this role, you will need:

  • 6+ years of experience in business insights, analytics, or customer intelligence, preferably in B2C retail, lifestyle, or e-commerce
  • A strong track record in building customer metrics (e.g., retention, repeat, churn, CLTV)
  • Hands-on expertise with analytics tools, dashboards, and SQL
  • Experience in leading a small analytics team or mentoring analysts
  • Exposure to AI/ML applications in CRM is a strong plus
  • Strong stakeholder management and communication skills