
Mumbai Accounts Receivables Specialist
3 days ago
A key role for a skilled professional who can effectively manage and recover outstanding payments from customers.
We are seeking an experienced Accounts Receivable specialist to join our team in Mumbai.
Key Responsibilities:
- Billing and Invoicing Expertise
- Proficient in various online tools and systems
- Assist with day-to-day calls/queries relating to billing processes
- Prepare and submit regular activity reports and progress updates to seniors
- Resolve customer inquiries/queries related to Billing,
- Ensure compliance with company policies and legal requirements
- Collaborate with the field location team to obtain necessary supporting documents for billing
- Manage and recover outstanding payments from customers
- Contact debtors, negotiate payment plans, resolve disputes, and ensure compliance with company policies and legal requirements
- Investigate and address customer concerns related to billing, payments, or account discrepancies
- Process bank statements for all accounts
- Provide bank statements, remittances, and correspondences received to collectors on the same day
- Perform standard tasks of Customer Invoicing Processing function
- Apply cash only based on defined process without exceptions
- Reconcile orders to match customer books, including validating credits or debits and sending them to customers for collection or refund
- Provide details of un-applied and unidentified cash to collectors daily and follow up proactively to get details of applications
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