Senior Infrastructure Architect

1 day ago

Coimbatore, Tamil Nadu, India beBeeDigitalWorkspace Full time ₹ 15,00,000 - ₹ 25,00,000
Job Overview

The Digital Workspace Engineer is a key member of a global team committed to delivering a seamless modern digital experience across the enterprise.

About the Role
  • Administration of critical infrastructure platforms providing secure, compliant, and efficient device lifecycle management of mobile devices, iOS, Android, Mac computers, smart meeting rooms, and digital signage.
  • Supporting virtual workspace services with a strong emphasis on innovation and operational excellence.
Key Responsibilities
  1. Maintain and manage backend systems such as Intune, Apple Business Manager, and JAMF.
  2. Develop and enforce device enrollment configurations, compliance policies, and application deployment profiles for mobile and Mac endpoints.
  3. Ensure that smart meeting room technology infrastructure is kept up-to-date and aligned with global standards.
  4. Support integration between MDM platforms and third-party services, e.g., certificate authorities, compliance tools, Apple DEP, Android Zero-Touch.
  5. Monitor enrollment workflows and system health proactively identifying and resolving configuration or sync issues before they impact end-user provisioning.
  6. Act as Tier 3 escalation for enrollment policy and compliance issues.
  7. Participate in audits and compliance checks providing necessary reporting from the workspace management systems.
  8. Document configurations, technical standards, and procedures to ensure repeatable and supportable system management.
  9. Work closely with the End User Support Team Site Services to align backend configuration with operational deployment workflows.
  10. Research new features and tools to improve enrollment processes and device lifecycle automation.
  11. Enforce security and compliance standards across managed devices.
  12. Participate in or lead technical projects related to workspace platform enhancements.

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