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Training and Development Specialist

2 weeks ago


Nellore, Andhra Pradesh, India beBeeLearning Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Summary

This role is responsible for developing, implementing and overseeing training and development programs across multiple hotel properties to ensure consistent service excellence, operational efficiency and brand compliance.

The ideal candidate will partner with hotel leadership teams to identify training needs, create property-specific learning strategies and ensure team members are equipped with the skills and knowledge necessary to deliver exceptional guest experiences.

  • Main Responsibilities:
  • Design, develop and deliver core training programs for onboarding, brand standards, guest service, compliance and operations across all assigned hotels.
  • Customize training content to reflect the needs and culture of each property while maintaining brand alignment.
  • Implement blended learning strategies including in-person, on-the-job, virtual and e-learning formats.
  • Ensure consistency in training quality across all properties.

The Learning and Development Manager will work closely with hotel departments and HR teams to identify training gaps and implement targeted solutions. This role requires a strong understanding of adult learning principles, instructional design and facilitation techniques. The ideal candidate will be able to analyze performance data, guest feedback and quality audit scores to identify areas for improvement.

Key Qualifications

  • Bachelor's degree in Human Resources, Hospitality Management or related field
  • 3-5 years of experience in a training role within the hospitality industry
  • Experience with Learning Management Systems (LMS), e-learning platforms and instructional design is an asset