Sales Representative

3 weeks ago


Jaipur, Rajasthan, India Finderbro Full time
Job Description

We are seeking a highly skilled BPO Executive to join our team at Finderbro. As a BPO Executive, you will be responsible for handling inbound and outbound customer calls professionally and efficiently.

Key Responsibilities
  • Handle customer inquiries and provide solutions to their problems
  • Maintain a high level of customer satisfaction through excellent customer service
  • Resolve customer complaints and escalate issues when necessary
  • Document all customer interactions accurately and in a timely manner
  • Process orders, forms, applications, and requests
  • Upsell products and services to customers when appropriate
  • Meet personal and team targets
Requirements
  • 1-3 years of experience as a BPO Executive or in a similar customer service role
  • Excellent verbal and written communication skills in English
  • Strong problem-solving and decision-making abilities
  • Ability to handle multiple tasks and prioritize work
  • Good computer skills and proficiency in MS Office
  • Positive attitude and ability to work well in a team
  • Flexibility to work in rotating shifts
  • Ability to adapt to a fast-paced and dynamic work environment
Working Conditions

Excellent English communication skills are a must. Good computer knowledge is also required. Only face-to-face interviews will be conducted.

Finderbro offers a 5-day workweek with a competitive salary package. The company is located in Mansarovar, Jaipur.


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