Academic Programme Manager

7 days ago

Surat, Gujarat, India beBeeCareer Full time ₹ 40,00,000 - ₹ 80,00,000

Upskill Your Future as a Senior Academic Advisor

Our institution seeks an experienced and empathetic Senior Academic Advisor to join our team. As the first point of contact for prospective learners and their families, you will guide them through our upskilling offerings in domains like digital marketing, design, content strategy, and paid media.

Key Responsibilities:

  • Conduct personalized counselling sessions for prospective learners detailing available upskill courses, certification paths, eligibility, curriculum benefits, tools taught, and expected career outcomes.
  • Address queries regarding course tools and software, entry-level requirements, and program pathways.
  • Manage and nurture inbound leads via phone, email, messaging apps, and in-person consultations.
  • Use consultative, student-first counselling paired with soft closing techniques to meet enrolment targets.
  • Meet monthly and quarterly enrolment targets while maintaining high standards of transparent and ethical counselling.
  • Build trust-based relationships ensuring prospects have clarity and confidence throughout the admission journey.
  • Accurately document all lead interactions, updating CRM records, lead status, follow-up plans, and outcome updates.
  • Generate clear reports to support tracking of lead conversion rates and counselling effectiveness.
  • Liaise with the marketing and program teams to align on messaging, domain-specific course content, and recruitment strategies.

Required Skills and Qualifications:

  • Bachelor's degree in any discipline from a recognized institution.
  • Exceptional verbal and written communication skills in English and Malayalam.
  • Empathetic, persuasive, and student-oriented counselling approach with strong interpersonal sensitivity.
  • Comfortable in a target-driven environment with an emphasis on process compliance and detail.

Cross-functional Collaboration:

  • Work closely with the marketing and program teams to ensure seamless collaboration and effective communication.

Benefits:

  • A competitive salary package that reflects your skills and experience.
  • A dynamic and supportive work environment that fosters growth and development.
  • The opportunity to work with a diverse range of stakeholders and make a positive impact on their lives.

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