System Reliability Specialist

22 hours ago

Ghaziabad, Uttar Pradesh, India beBeeMonitoring Full time ₹ 1,80,00,000 - ₹ 2,00,00,000
Job Summary:

We are seeking a skilled Monitoring Engineer to join our organization.

As a Monitoring Engineer, you will be responsible for monitoring system health, managing incident communications, and ensuring high reliability of globally deployed web applications.

Main Responsibilities:

  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
  • Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.
  • Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
  • Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
  • Collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.
  • Utilize foundational knowledge of AWS or other cloud platforms to support infrastructure monitoring.
  • Ramp up quickly on existing systems and processes.

Requirements:

  • 3+ years of experience monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes.
  • Deep understanding of observability tools and operational metrics (Grafana, Prometheus, P99, etc.).
  • Familiarity with AWS services or any major cloud provider.
  • Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.

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