Chief Patient Care Services Manager

3 days ago


Dombivli, Maharashtra, India beBeePatientCare Full time ₹ 18,00,000 - ₹ 21,00,000
Job Title

We are seeking a dynamic leader to oversee patient care services. This role involves formulating and implementing processes, ensuring effective manpower planning, and driving training initiatives.

Key Responsibilities:
  • Develop and execute strategies for front office, admission, and discharge operations.
  • Optimize staffing levels and deploy team members effectively across all patient care areas.
  • Plan and coordinate departmental growth and expansion.
  • Collaborate closely with clinical, diagnostic, and treatment teams to deliver seamless patient experiences.
  • Supervise daily front office operations and staffing.
  • Design, conduct, and coordinate training programs to upskill and engage the team.
  • Oversee departmental operations, including process evaluation and continuous improvement initiatives.
  • Analyze and document operating procedures to identify opportunities for enhancing efficiency.
Requirements:
  • Master's/Bachelor's in Hospital Administration, Healthcare Management, Nursing, or related field, with 12+ years of experience (including leadership in patient care operations).
  • Operational Expertise: Strong experience in managing both Outpatient and Inpatient services, including admissions, discharge, and front office operations.
  • Leadership & People Management: Proven ability to lead large teams, ensure effective manpower planning, and drive training & development initiatives.
  • Patient-Centric Approach: Deep commitment to delivering seamless, efficient, and high-quality patient experiences across all touchpoints.
  • Strategic & Collaborative Mindset: Ability to plan for department growth, implement process improvements, and coordinate effectively with clinical, diagnostic, and support teams.


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