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Business Process Analyst

1 month ago

Pune, Maharashtra, India FIS Full time

About the Role:

This position requires a unique blend of technical expertise, business acumen, and interpersonal skills. As a key member of the FIS team, you will drive data-driven decision-making, optimize processes, and collaborate with stakeholders to support workforce management and financial forecasting efforts.

Key Responsibilities:

  • Lead CX forecasting, financial planning, and workforce management
  • Oversee hiring processes, contractor approvals, and attrition analysis
  • Drive automation initiatives using Alteryx and PowerBI
  • Optimize processes and support data-driven decision-making
  • Manage job requisitions and prepare executive summaries for leadership review
  • Ensure timely resolution of Finance requests and streamline executive information

About the Team:

We bring together market-leading growth solutions and premiere operational services, primarily serving the investment bank and broker-dealer community with front-to-back best-of-breed solutions. Our solutions include Cleared Derivatives, Tax Information Reporting, and data processing volumes requiring more than a billion transactions to be processed on any given product.

What You Will Need:

  • A master's degree, such as an MBA or equivalent in a related field, can provide additional skills and knowledge, making the candidate more competitive
  • Lean Six Sigma Certification: Lean Six Sigma training and certification can help the candidate improve processes and reduce waste, leading to increased efficiency and productivity
  • Project Management Certification: A certification like the Project Management Professional (PMP) or PRINCE 2, Organization Change Management, or PRAXISTM
  • Data Analysis and Visualization Certification: Certifications in data analysis and visualization tools like Alteryx and PowerBI, Tableau can help to derive insights from data and improve decision-making processes
  • At least 10 years' experience in service delivery OR Project / Program Management

Added Bonus:

  • Strong communication, collaboration, leadership, attention to detail, time management, and organizational skills
  • Attention to detail – track record of authoring high-quality documentation
  • Organized approach – manage and adapt priorities according to client and internal requirements
  • Self-starter but team mindset - work autonomously and as part of a global team

Privacy Statement:

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Privacy Statement.

Sourcing Model:

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.