Sales Support Specialist

1 day ago

Tiruppur, Tamil Nadu, India beBeeCustomerSuccess Full time ₹ 3,60,000
Job Description">

Role Summary

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We are seeking a Customer Success Associate to join our team. The ideal candidate will be responsible for converting leads into confirmed bookings, providing personalized accommodation recommendations to students, and building strong relationships with potential clients.

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Key Responsibilities:

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  • Lead Conversion: Proactively engage with inbound leads, guide them through the booking process, and convert inquiries into confirmed bookings.">
  • Customer Interaction: Understand students' unique requirements and provide expert advice on student housing options, pricing, and locations.">
  • Market Expertise: Build in-depth knowledge of student housing markets to offer expert advice and recommendations.">
  • Follow-Up: Maintain strong relationships with potential clients through consistent and timely follow-ups to ensure closure.">
  • Collaboration: Work closely with Marketing and Supply teams to optimize the booking process and enhance the customer experience.">
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Requirements:

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  • Exceptional verbal and written communication skills in neutral English.">
  • Strong active listening skills.">
  • Effective time management and organizational abilities.">
  • Proficiency in objection handling, negotiation, and closing techniques.">
  • Familiarity with CRM tools or similar software.">
  • Prior experience in telesales or a related field is a plus.">
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Benefits:

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  • Competitive salary with a performance-driven variable component.">
  • Flexible working hours with remote work opportunities.">
  • A dynamic, collaborative, and growth-oriented work environment.">
  • Career advancement opportunities in a rapidly expanding global organization.">
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What You'll Get at Our Company

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Join us in revolutionizing the student accommodation industry. Your contributions will directly impact the lives of students by making their study-abroad journey smoother and stress-free.

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