
Order to Cash Operations Specialist
23 hours ago
Order to Cash Operations Lead
Key Responsibilities:
- Process domestic and international payment receipts via the accounts payable system.
- Interact with internal and external stakeholders.
- Identify opportunities for improvement in order to enhance both AR and AP by supporting lean and six sigma initiatives.
- Handle vendor inquiries, communicate with external vendors regarding payment issues.
- Address customer complaints and resolve issues.
- Ensure service level agreements are met.
- Generate automated reports from systems.
- Train and mentor team members on site.
- Implement process improvements and efficiencies within the area of expertise.
- Maintain procedural documents.
- Assist team members with queries.
- Create a knowledge database for learning purposes.
- Conduct quality checks on all tasks.
- Develop policies and procedures for AP operations.
Requirements:
- Graduates or postgraduates with 5-8 years of relevant work experience.
- Comprehensive understanding of OTC processes.
- Familiarity with MS Office Word, Excel, and PowerPoint software.
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