Store Manager

1 week ago


Delhi, Delhi, India Estée Lauder Companies Full time
Estee Lauder Companies - SMC Lead - Delhi, Nykaa Ambience Vasant Kunj

We are seeking a highly skilled and experienced Store Manager to lead our team of Sales Associates in achieving sales, customer service, and operational targets. The ideal candidate will have a proven track record of leadership, coaching, and business management skills gained in a fast-paced retail environment.

This is an exceptional opportunity for a motivated and ambitious individual to lead their counter, recruit and retain customers through strategic targeting, impactful in-store events, and exceptional customer relationship management. The successful candidate will have a flair for business planning and a passion for coaching others to reach their full potential.

The role offers exposure to business planning, consumer insights, event management, customer relationship management, and front-line marketing, providing the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.

Key Responsibilities:
  • Provide inspirational, authentic, and personalized customer service
  • Set sales and customer service targets, sales analysis, and staff scheduling
  • Lead a team to achieve sales and customer service targets
  • Create and execute in-store events
  • Work retail hours, including days, nights, weekends, and special events in a fast-paced work environment
  • Previous experience with retail point-of-sale software
  • Proficient in Microsoft office, especially Excel

Job Type: Standard
Schedule: Full-time
Shift: Variable
Job Number: 2414341


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