ServiceNow Platform Specialist

1 day ago

Coimbatore, Tamil Nadu, India beBeeLeadership Full time ₹ 25,00,000 - ₹ 30,00,000
ServiceNow Technical Lead Position Overview

The ServiceNow Team Lead will oversee a team of ServiceNow professionals, managing incoming work, assigning tasks, and serving as the primary point of contact for customers to ensure their needs are met. This role requires a blend of technical expertise, leadership skills, and customer-facing communication to deliver high-quality solutions on the ServiceNow platform.

Key Responsibilities:

  • Work Management: Prioritize, organize, and manage incoming ServiceNow-related tasks, including incident resolution, service requests, and platform enhancements, ensuring timely delivery.
  • Task Assignment: Allocate tasks to team members based on skillsets, workload, and project requirements to optimize team performance and meet deadlines.
  • Customer Engagement: Act as the primary liaison with customers, gathering and clarifying requirements, providing updates on project progress, and ensuring customer satisfaction.
  • Team Leadership: Mentor and guide team members, fostering a collaborative environment, providing technical guidance, and supporting professional development.
  • ServiceNow Expertise: Oversee the design, development, and implementation of ServiceNow solutions, ensuring alignment with best practices and business objectives.
  • Process Improvement: Identify opportunities to optimize workflows, automate processes, and enhance ServiceNow platform functionality.
  • Reporting and Metrics: Track team performance, monitor KPIs, and provide regular reports to stakeholders on project status, team productivity, and service delivery.
  • Issue Resolution: Escalate and resolve complex technical or customer issues, ensuring minimal disruption to service delivery.
Required Skills and Qualifications

This position requires strong technical skills in ServiceNow configuration, customization, and administration. The ideal candidate should also possess excellent communication and leadership skills.

  • Proficiency in ServiceNow configuration, customization, and administration (e.g., workflows, scripting, integrations).
  • Familiarity with ITIL processes (e.g., Incident, Problem, Change Management).
  • Knowledge of JavaScript, HTML, CSS, and REST/SOAP APIs.
  • Strong leadership and team management abilities.
  • Excellent verbal and written communication skills for engaging with customers and stakeholders.
Benefits

As a ServiceNow Technical Lead, you will have the opportunity to work on challenging projects and develop your technical skills. You will also be part of a dynamic team that is passionate about delivering high-quality solutions.

What We Offer:

  • A competitive salary package.
  • Ongoing training and professional development opportunities.
  • A collaborative and dynamic work environment.
Others

This role is open to candidates who are looking for a challenging and rewarding career opportunity. If you are a motivated and experienced ServiceNow professional, we encourage you to apply for this position.

  • IT ServiceNow Platform Specialist

    4 days ago

    Coimbatore, Tamil Nadu, India beBeeServiceNow Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Job SummaryWe are seeking a highly skilled professional to provide technical support and perform system maintenance for our ServiceNow platform.The ideal candidate will have a solid understanding of the ServiceNow platform, IT service management principles, and general IT operations. This role involves troubleshooting incidents, resolving service requests,...

  • Senior ServiceNow Specialist

    19 hours ago

    Coimbatore, Tamil Nadu, India beBeeServicenow Full time ₹ 15,00,000 - ₹ 20,00,000

    Job OpportunityWe are seeking a seasoned Servicenow Expert with extensive experience in designing, developing, and implementing Servicenow applications.Total years of experience: 8+ years.The ideal candidate will have:Collaborated with stakeholders to understand business requirements and translate them into effective Servicenow solutions.Designed, developed,...

  • ServiceNow Application Specialist

    12 hours ago

    Coimbatore, Tamil Nadu, India beBeeServicenowdeveloper Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    ServiceNow Developer PositionWe are seeking a seasoned ServiceNow Developer to join our team. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing business applications using the ServiceNow platform.The ideal candidate will have a strong background in software development and experience with ServiceNow configuration,...

  • ServiceNow SecOps Implementation Specialist

    1 day ago

    Coimbatore, Tamil Nadu, India beBeeSecurity Full time ₹ 15,00,000 - ₹ 22,50,000

    Job Title: ServiceNow SecOps SpecialistWe are seeking a highly skilled and certified professional to lead and support Security Operations module implementations.About the Job:This role involves leading end-to-end implementation of ServiceNow Security Operations modules, configuring workflows, playbooks, data imports, dashboards, and business rules. The ideal...

  • ServiceNow IT Asset Management Specialist

    2 days ago

    Coimbatore, Tamil Nadu, India beBeeServiceNow Full time ₹ 15,50,000 - ₹ 21,50,000

    Job Title: ServiceNow IT Asset Management SpecialistWe are seeking a seasoned expert in software asset management to develop and customize ServiceNow applications for IT asset management.Key Responsibilities:Design and implement ServiceNow solutions for ITAMCollaborate with the architecture team to optimize and maintain existing ServiceNow...

  • ServiceNow Solution Developer

    24 hours ago

    Coimbatore, Tamil Nadu, India beBeeSolution Full time ₹ 18,00,000 - ₹ 25,00,000

    ServiceNow Solution DeveloperAbout the RoleWe are seeking a highly skilled ServiceNow solution developer to join our team. As a key member of our development team, you will be responsible for designing and developing business solutions on the ServiceNow platform.Key ResponsibilitiesDesign and develop custom business applications on the ServiceNow...

  • Servicenow Associate

    4 weeks ago

    Coimbatore, Tamil Nadu, India Celestica Full time

    Req ID 126402 Remote Position No Region Asia Country India State Province Chennai City Guindy Chennai General Overview Functional Area Information Technology ITM Career Stream IT Solutions SOLN Role Associate AST Job Title Associate IT Solutions Job Code AST-ITM-SOLN Job Level Band 6 Direct Indirect Indicator Indirect Summary ...

  • Enterprise ServiceNow Security Architect

    2 days ago

    Coimbatore, Tamil Nadu, India beBeeSecurity Full time ₹ 2,00,00,000 - ₹ 2,50,00,000

    ServiceNow Security SpecialistThis role involves implementing and managing ServiceNow solutions with a focus on Security Operations. The ideal candidate will have experience in configuring and customizing the Security Incident Response and Vulnerability Response modules, as well as integrating third-party security data sources and tools into ServiceNow.Key...

  • ServiceNow Solutions Developer

    1 week ago

    Coimbatore, Tamil Nadu, India beBeeSolutions Full time ₹ 8,00,000 - ₹ 12,00,000

    About the JobWe are seeking a skilled ServiceNow solutions developer to play a key role in designing, developing, and implementing scalable workflows that enhance business efficiency.The ideal candidate will possess a deep understanding of the ServiceNow platform and expertise in delivering high-quality solutions leveraging ITSM, ITOM, HRSD, CSM, or SecOps...

  • Technical ServiceNow Developer

    5 days ago

    Coimbatore, Tamil Nadu, India beBeeServiceNow Full time ₹ 12,00,000 - ₹ 25,00,000

    Job Title:ServiceNow Solution Developer","About This Opportunity","We seek an experienced ServiceNow Certified System Administrator to design and implement custom applications, workflows, and integrations that enhance business process automation and service delivery.","Key Responsibilities:","Developing, configuring, and customizing the ServiceNow platform...