Site Reliability Engineer

2 days ago

Kota, Rajasthan, India beBeeReliability Full time US$ 1,25,000 - US$ 1,75,000
About Us

Delta Air Lines is the U.S. global airline leader in safety, innovation, and customer experience.

We drive our objectives of delivering niche, IP-intensive, high-value solutions through technology.

">Key Responsibilities:
  • Execute on incident, change management, and problem management processes
  • Build and support a reliable application suite for the environment
  • Provide consultation and direct technical support in life cycle planning, problem management, integration, and systems programming
  • Assure platform performance and availability meet enterprise objectives through monitoring, timely service restoration, and tuning
  • Work to improve and implement automation of applications tasks
  • Provide technical support for systems/platforms according to application SLA's
  • Design and develop resiliency in application code, troubleshoot incidents, engage with squads to address failure patterns, and participate in incident management
  • Utilize strong troubleshooting ability
  • Lead calls or contribute logically
  • Focus on resolving issues before they become incidents
  • Identify and articulate severity of impacts using provided monitoring tools and escalate as needed
  • Understand architecture and design of applications and identify or narrow focus for an incident based on symptoms
  • Perform root cause analysis to quickly recover from service interruptions, and prevent recurring problems
  • Monitor, manage, and tune platforms to ensure expected availability and performance levels are achieved
  • Identify gaps in monitoring or documentation and reach out to appropriate teams to fill those gaps
  • Implement changes to platforms with minimal impact to the business by following enterprise standards and procedures
  • Design and document enterprise standards and procedures

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