IT Infrastructure Specialist

1 day ago

Ghaziabad, Uttar Pradesh, India beBeeNetwork Full time ₹ 12,00,000 - ₹ 25,00,000

About Us:

We're a leading System Integrator specializing in IT infrastructure, software, cyber security, cloud solutions and generative AI domains. We deliver cutting-edge IT solutions tailored to drive innovation and accelerate business growth.

Position: Network Engineer at NOC

  • Duties include monitoring network devices, working on raised tickets from the ITSM tool, handling fault management with service providers for network-related issues and performing network-related changes.

Responsibilities

a) Identify faults and assign severity levels

b) Troubleshoot issues and ensure timely closure of alerts/tickets

c) Coordinate with L2 engineers for issue resolution and change management

d) Prepare and maintain network-related reports

e) Monitor and manage the Bank's network infrastructure (devices, links etc.)

f) Provide escalation support for L1 (Zonal Engineers); escalate issues to L2/L3 engineers if not resolved

i) Add new network devices into the network and record them in the asset management system

j) Follow up with engineers at Zonal Offices/Field teams to restore network uptime (links and devices)

k) Qualifications – Postgraduate / Graduate / Diploma

Mandatory Certification – Valid CCNA / JNCIA / CCNP Routing and Switching / Security; OEM valid intermediate-level SD-WAN certification

Experience – 3+ years in handling network operations

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