Regional Collections Specialist

2 weeks ago


Mumbai, Maharashtra, India Paytm Full time

About Us:

Paytm is a leading digital payments and financial services provider in India. We empower consumers and merchants to leverage our platform, offering a range of payment use cases and financial services.

About the role:

We are seeking a Zonal Collection Manager to oversee the collections target for the assigned area. The successful candidate will be responsible for managing the relationship between creditors and consumers, identifying overdue payments, and developing repayment plans.

Responsibilities:

  1. Ensure documented feedback.
  2. Manage productivity and monitor performance against set parameters.
  3. Develop and implement training programs for collection executives.
  4. Evaluate the performance of collection executives and identify areas for improvement.
  5. Deliver AOP targets.

Requirements:

  • Demonstrated success and achievement orientation.
  • Excellent communication and negotiation skills.
  • Strong relationship and leadership skills.
  • Working knowledge of computers.
  • Graduation or post-graduation preferred.

Why join us:

We offer a merit-based culture that thrives on self-motivated individuals who are driven to succeed. Our agile and democratic setup gives space for creativity, offers opportunities to work at scale, and encourages diverse perspectives.


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