
Field Operations Specialist
2 days ago
We are seeking a dynamic and detail-oriented Onsite Project Coordinator to drive the successful execution of our smart metering and grid modernization projects.
This role requires close collaboration with utility partners, internal teams, and vendors to ensure seamless project delivery, operational excellence, and customer satisfaction.
The Onsite Project Coordinator will oversee the end-to-end project lifecycle—from proof of concept (POC) and meter testing to site acceptance testing (SAT) and 100% communication of deployed meters/gateways.
Key Responsibilities:
- Manage day-to-day coordination with utilities, vendors, and internal teams to ensure smooth project execution.
- Oversee POC activities, meter testing, SAT, and deployment of meters/gateways with 100% communication.
- Ensure spare parts availability and effective resource planning across multiple projects.
- Track and monitor project progress, SLAs, and escalations, providing timely updates to management.
- Maintain strong utility relationships by ensuring issue resolution and project delivery aligned with expectations.
- Support data analysis, reporting, and project tracking through MS Excel and other coordination tools.
- Contribute to operational excellence and drive continuous improvement in field execution.
Cultural elements we are looking for:
- Agility advocate
- Tech driven curiosity & mind bend
- Scaling unlearning to learning & reverse in a swift pace.
- Problem-solver attitude
- High on individual ownership & accountability
- Team player and champion collaborator.
Requirements
- Bachelor's degree in electrical or electronics engineering (preferred) or related technical field.
- Minimum 5 years of experience in Project Management, Field Services, or Customer Support in the energy sector.
- Hands-on experience with HES (Head End System) and MDM (Meter Data Management) platforms.
- Strong knowledge of SAT processes, SLA monitoring, and project coordination methodologies.
- Proficiency in MS Office (especially Excel) for data analysis, dashboards, and reporting.
- Strong leadership, negotiation, and communication skills with the ability to manage multiple projects independently.
- Analytical and problem-solving abilities with commercial acumen and understanding of project financials.
- Willingness to work in field environments and manage escalations effectively.
- Prior exposure to Smart Metering systems and utility operations is a significant advantage.
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