High-Level Operations Expert

4 days ago

Cochin, Kerala, India beBeeExcellence Full time ₹ 14,22,000 - ₹ 22,49,000
Senior Operations Manager

About the Company:

We are a technology platform that offers customers various services at home, including beauty treatments, haircuts, and cleaning.

We prioritize our customers' satisfaction with high-quality, standardized, and reliable service experiences. To achieve this goal, we collaborate closely with our handpicked service partners, providing them with necessary tools, training, and resources.

Our mission is to deliver exceptional service by empowering our partners. We believe in fostering an environment where hard work and innovation thrive.

Key Responsibilities:

  • Operational Excellence: Focus on enhancing operational efficiency for multiple cities by selecting and training new partners, as well as improving existing ones.
  • Central Growth Tracks: Oversee key growth initiatives for your assigned category, focusing on projects that improve quality, service excellence, offerings, and innovation.
  • Cross-Functional Collaboration: Work closely with various teams to ensure swift and robust execution.

As a Senior Operations Manager, you will have significant influence on how the business develops. We seek individuals who possess a high ownership mindset and dedication to operational excellence.

Requirements:

  • Minimum 2-4 years of experience in operations-related roles, consulting, or strategy.
  • Demonstrated leadership skills, including the ability to influence and lead teams and projects.

What We Offer:

  • A dynamic work environment with substantial opportunities for growth and ownership.
  • The chance to collaborate with strong leaders who excel in operational excellence and consumer obsession.
  • Lots of autonomy to propose and implement innovative solutions.
  • Growth opportunities within the company through our internal mobility program.

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