Contact Center Platform Specialist

Job Title: Telecom Operations ManagerWe are seeking a highly skilled and experienced professional to lead the deployment and integration of cloud-based contact center solutions. The successful candidate will have strong technical expertise, problem-solving skills, and effective communication to collaborate with senior management.Main Responsibilities: Design...

Career OpportunityWe are seeking a highly skilled UCCE & CUCM Engineer to join our team. The ideal candidate will have expertise in contact center deployments, IVR scripting, Cisco Cube configuration, and Nuance TTS/STT integration.About the Role:The engineer will be responsible for planning, designing, implementing, and supporting Cisco Unified Contact...

We are seeking a highly skilled Senior Cisco UCCE CVP Engineer to lead our contact center solutions.Key Responsibilities:Design Architecture: Analyze business requirements and design robust Cisco UCCE and CVP architectures that support scalable, resilient, and high-performing contact center solutions. Create detailed design documents, high-level and...

Job Title: Guidewire Claim Center Configuration SpecialistAbout the Role:We are seeking an experienced Guidewire Claim Center configuration specialist to join our team. This role is ideal for a skilled professional who wants to leverage their technical expertise to drive business success.Key Responsibilities:Design, implement, and maintain complex...

Job Title: UCCE EngineerJob Description:The role of a UCCE Engineer is to provide technical support for Cisco UCCE/UCCX/PCCE solutions and third-party call recording platforms.Key responsibilities include troubleshooting issues with Cisco ICM/CCMP/CVP/CUIC, creating MACD creations in Cisco UCCE and IPT platforms, and understanding VOIP protocols like SIP,...

Job Title: Cloud Computing Specialist">Award-Winning AWS Cloud Contact Center Administration OpportunityWe are seeking an exceptional Cloud Computing Specialist to join our team in a highly rewarding role that combines technical expertise with business acumen. As a key member of our cloud contact center administration team, you will be responsible for...

Telecom Engineer Job DescriptionWe are seeking an experienced Telecom Engineer to join our team. The ideal candidate will have a strong background in telecom engineering and excellent communication skills.Job Responsibilities:Develop and execute strategies to enhance customer interactions, streamline operations, and leverage technology to drive business...

We are seeking an experienced professional to fill a critical role in our organization. The successful candidate will be responsible for developing and maintaining our Guidewire Policy Center system.Years of Exp: 5+ YearsLocation : Initially Remote After 6 months to 1 Year – Bangalore / PuneNotice Period : ImmediateKey Responsibilities:Strong knowledge in...

Job Title: Human-Centered Design SpecialistThe ideal candidate will be responsible for crafting a seamless and intuitive user experience for our customers.This individual will work collaboratively with cross-functional teams to understand needs from product management, engineering, and business stakeholders and develop solutions that meet those...

**Job Overview**We seek highly skilled Data Center Engineers with deep technical expertise and strong customer-facing communication skills to join our delivery team.This role involves hands-on implementation, migration, and support of complex infrastructure projects using ACI and Nexus architectures.Key Responsibilities:Deliver across the PDIM lifecycle:...