
Digital Network Specialist
2 weeks ago
Job Title
Meet the Digital Transformation Team – we're part of a leading retail and hospitality organisation in the Middle East, North Africa, and India. We're guardians of the group's digital arm which encompasses Enterprise & E-commerce Tech, Product Management, User Design, Omni Operations, Customer Experience, Loyalty, Content Production, Studio, Growth and MarTech, Finance and HR functions.
With a futuristic outlook, we strive to make the digital experience of our customers seamless. Headquartered in Dubai, UAE, we're currently driving the digital experience for multiple industry-leading brands in various geographies, and rapidly expanding our footprint across new territories and functions.
Join us, and you'll be part of the region's biggest bricks-to-clicks success story, registering over 100% growth year-on-year.
We are hiring for an experienced Network Engineer.
Qualification: B.E/B.Tech Equivalent /Master/Master Equivalent
Experience: 8-10 Years in Retail Industry within IT Infrastructure Department-Network administration function
Mandatory Certifications: CCNA OR CCNP
Responsibilities:
- Oversee the configuration, maintenance, and support of Network & Security devices
- Deploy SDWAN across territories, maintain configuration, troubleshoot of SDWAN
- Coordinate and execute upgrades, patches, and new installations in collaboration with IT infrastructure teams. Perform technical upgrades for the stacks under support.
- Maintain Technical documentation
- Triage critical incidents, troubleshoot issues and resolve, maintain SLAs, Critical event support ensuring high uptime of Network & Security environment
Key Requirements:
- At least 8+ years of hands-on experience in configuring, maintaining, and troubleshooting network devices such as Core & Spine switch, routers, VPN gateways, in Onprem and Cloud deployment such as – Azure, OCI and IBM (knowledge on products such as cisco hardware)
- Proficiency in managing network hardware such as routers, switches, wireless controllers, and load balancers
- 5+ Years of hand on experience deploying, configuring and managing security devices such as firewalls in On-prem and cloud deployments such as Azure, OCI and IBM (Knowledge on products such as Cisco Viptela, HPE Aruba)
- 5+ years of experience in administrating, set up, configuring and troubleshooting security devices such as IPS/IDS, Firewalls, Proxy devices (working knowledge on products such as Forcepoint, Palo alto, Checkpoint)
- Experience in design, setup, configuration and daily administration of above technologies
- Ability to triage, troubleshoot and resolve complex issues/incidents
- Ability to define technology roadmap, maintain technical debt of Network & security devices by regularly upgrading the components based on OEM recommendations
- Strong knowledge of networking protocols (e.g., BGP, OSPF, EIGRP, MPLS, STP, VLANs)
- Industry certifications such as CCNP, CCIE, JNCIP, or equivalent are preferred
- Familiarity with any one of cloud environments (AWS, Azure, OCI, IBM)
- Good understanding of ITIL processes
- Exposure to automation & scripting is good to have
- Experience of IT operations in a multinational company
- Intercultural competence, team spirit, communication and cooperation ability, high degree of independence
- Excellent communication skills (written and verbal), Problem solving and Stakeholder management skills
What We Offer:
- Opportunity to work with a leading organisation
- Chance to grow professionally and personally
- Collaborative and dynamic work environment
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