Conversational AI/Chatbot Solution Architect

2 weeks ago

Bengaluru, Karnataka, India Bosch Group Full time

Job Title: Conversational AI/Chatbot Solution Architect

 

About the Role:

We are seeking an experienced Conversational AI/Chatbot Solution Architect to join our team at Bosch Group. As a key member of our HR Digital Assistant team, you will be responsible for designing and developing conversational AI solutions using Generative AI LLMs, NLP, and ML techniques.

 

Key Responsibilities:

Develop conversational AI solutions with Cognigy platform using Generative AI LLMs, natural language processing (NLP) and machine learning (ML) techniques.

Work with clients to gather requirements and develop conversational AI chatbot applications that meet their needs.

Design and develop REST APIs to integrate conversational AI chatbot applications with existing HRIT systems.

Work with web development frameworks such as React or Angular to develop front-end interfaces for conversational AI chatbot applications.

Create and manage version control repositories using Git.

Troubleshoot issues and debug code to ensure high-quality, error-free applications during development, testing and maintenance operations.

Collaborate with cross-functional teams, including UX designers and software engineers, to ensure the successful delivery of projects and maintenance operations.

Develop and maintain conversational AI chatbot knowledge content and responses.

Knowledge data architecture, technical extraction from internal HR Knowledge base systems, and then perform post process/enrichment/transformation of the knowledge content using programming to fit to vector search based knowledge stores (RAG model) for accurate answer generation via LLMs.

Design and implement conversation flow and user experiences.

Implement prompt engineering methodologies and techniques to improve AI/NLP scoring and accuracy.

Analyse conversational data to improve the accuracy and effectiveness of conversational AI chatbot applications.

Stay up to date with the latest developments in conversational AI and related technologies.

 

Qualifications:

Bachelor's or Master's degree in Computer Science or a related field.

At least 1-3 years of experience in web development and conversational AI chatbot platforms.

Practical knowledge of working with REST APIs.

Proficient in HTML, CSS, JavaScript, Python and at least one web development framework (e.g. React, Angular).

Familiarity with Power BI, version control systems such as Git.

Strong problem-solving and analytical skills.

Attention to detail and ability to work independently and as part of a team.

Eagerness to learn new technologies.

Experience in prompt engineering and conversational AI chatbot content development.

Excellent communication and interpersonal skills.

 

What We Offer:

A competitive salary range of $120,000 - $180,000 per year, depending on experience.

The opportunity to work on cutting-edge conversational AI projects and contribute to the development of innovative solutions.

A collaborative and dynamic work environment with a team of experienced professionals.

Ongoing training and professional development opportunities to help you grow your skills and advance your career.

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