AI Chatbot Developer for Customer Facing Projects

20 hours ago


Bengaluru, Karnataka, India Mresult Services Private Limited Full time

Job Overview: We are seeking an experienced AI Chatbot Developer to join our team at Mresult Services Private Limited. The ideal candidate will have a strong background in developing conversational chatbots and IVR applications, with a focus on customer-facing production projects.

Responsibilities:

  • Analyze and document data coming from bot conversations to improve the overall user experience.
  • Collaborate with system architects and programmers to design and develop complex functionalities for IVR applications using various backend and frontend technology frameworks and cognitive services for Natural Language Processing.
  • Design and build conversational chatbots that provide seamless experiences for users on various enterprise channels while ensuring robust security layers for authentication and authorization.

Requirements:

  • At least 3 years of experience working with Voice Bot/IVR & chatbots and customer-facing production projects.
  • Proficiency in AI/bot development landscape, tools, and other frameworks such as Python and JavaScript.
  • Experience in artificial intelligence, machine learning, and NLP algorithms.
  • Strong understanding of programming languages and software development lifecycle.
  • Fluency in English to communicate effectively.

Estimated Salary: ₹1200000 - ₹1500000 per annum, based on location and experience.


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