Supply Chain Solutions Manager
3 days ago
Genpact is a global professional services and solutions firm that delivers outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
We are seeking an experienced Supply Chain Solutions Manager to join our team. In this role, you will be responsible for providing expert guidance to clients on how to best implement and utilize Rapid Response to achieve sustained value.
The key responsibilities of this role include:
- Designing solutions and project plans to meet client needs
- Configuring RapidResponse according to the functionality of the customer's source systems
- Resolving complex data and analytic configurations to ensure that the solution is producing the expected results
- Integrating and customizing RapidResponse to satisfy customer-specific processes and business requirements
- Providing high levels of customer service
To be successful in this role, you will need to have:
- A Bachelor's degree in engineering, supply chain management, or other relevant work experience
- Proven experience in supply chain management or with deep functional knowledge in at least one area of supply chain planning: i.e., operations, demand planning, supply planning, inventory optimization, logistics optimization, or supplier network optimization
- The ability to develop the RapidResponse resources (workbooks, worksheets, etc.) to provide the functionality
Preferred qualifications include:
- Experience leading supply chain teams, training, or projects full project management experience preferred
- Experience leading workshops in change management or other consulting methodologies
- Knowledge of supply chain systems, processes and data, and business operations
- Postgraduate certifications like APICS-CPIM, CSCP or similar supply chain certifications a plus
- Experience in software implementation or functional enablement a plus
- Analytical skills and a capacity to work with large data sets a plus
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