CMDB Technical Lead

2 weeks ago

Gandhinagar, Gujarat, India beBeeData Full time ₹ 1,44,00,000 - ₹ 2,01,60,000

About People Prime Worldwide we guide clients from what's now to what's next by unlocking the value of their data and applications to solve their digital challenges achieving outcomes that benefit both business and society.

Our client is a global company headquartered in Mumbai India. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations.

Key Job Responsibilities:

  • Lead the design development and maintenance of the CMDB within the ServiceNow platform.
  • Collaborate with IT and business stakeholders to gather requirements and ensure CMDB solutions meet business needs.
  • Implement and enforce CMDB data standards policies and procedures to ensure data integrity and accuracy.
  • Develop and maintain CMDB documentation including data models workflows and processes.
  • Provide technical leadership and mentorship to the CMDB development team.
  • Perform regular audits and data quality checks to identify and resolve discrepancies.
  • Integrate the CMDB with other IT Service Management (ITSM) processes and tools.
  • Stay up-to-date with ServiceNow CMDB best practices and industry trends.
  • Conduct training sessions for end-users and stakeholders on CMDB functionalities and best practices.

Required Skills and Qualifications:

  • Minimum of 5 years of experience in CMDB development and administration within the ServiceNow platform.
  • Proven experience leading CMDB projects and teams.
  • In-depth knowledge of ITIL processes and best practices.
  • Experience with integrating CMDB with other ITSM processes and tools.
  • Strong understanding of database design data modeling and data governance principles.

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