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Cloud CRM Specialist

2 weeks ago

Hyderabad, Telangana, India NTT DATA Full time
Qualifications and Skills
Required qualifications include 3 years of business systems analysis experience, including configuring Salesforce by creating and managing profiles, roles, custom fields, complex formulas, validation rules, workflows, and approval processes. Currently SFDC Admin 201 Certified is a plus. Preferred qualifications include understanding of CRM-related business processes like sales forecasting, campaign management, lead management, partner program and relationship management, pipeline management, order management, account management, and case management.