Learning Management Systems Administrator

1 week ago

Rajahmundry, Andhra Pradesh, India Tufin Full time

About Tufin

Tufin is the leader in Network Security Policy Orchestration for enterprise cybersecurity, serving over 1,900 customers spanning all industries and geographies. Our award-winning Tufin Orchestration SuiteTM simplifies the management of large, complex networks consisting of thousands of firewall and network devices.

Job Summary

We are seeking a highly skilled Learning Management Systems Administrator to join our Training team. As a key member of this team, you will play a central role in providing support for the Training team by maintaining and executing the learning management system (LMS), including the maintenance and training of external tools or technologies within our online and in-person classrooms.

LMS Administration Responsibilities

  • Execute a vision for continuous improvement and optimization of our LMS, ensuring it meets evolving needs of learners, instructors, and administrators.
  • Create and maintain LMS element functionality, including content integrations, user management, page management, group management, and troubleshooting.
  • Maintain and update configuration of learning content in the system.
  • Shares responsibility for testing learning object functionality in the LMS.
  • Serve as a subject matter expert and advisor on LMS functionality and processes, providing support and enhancing the LMS user experience.
  • Act in a Customer Support role by answering key questions of external learners, employees, and department teammates over online chat or email.
  • Manage data feeds between the LMS and other information systems, providing technical support, troubleshooting, and testing activities when necessary.
  • Assign user permissions and roles and create and manage user organizational unit groups.
  • Manage inbound and outbound user data feed between Docebo, HiBob, and 3rd party training content platforms.
  • Develop and update standardized tools and reporting for ongoing access to learning information; generate standard and custom reports.

Lab Platform Responsibilities

  • Own the responsibility for maintaining, troubleshooting, and answering all lab platform questions for internal trainers and external lab users.

Platform Documentation Responsibilities

  • Create, update, and maintain documentation for the use of the LMS platform, lab platform, and additional training platforms as needed.
  • D deliver LMS platform and lab platform training to appropriate audiences to increase utilization as needed.

Requirements and Qualifications

  • 3+ years of Learning Management Systems administration experience is required.
  • Experience with Docebo LMS is preferred.
  • Aptitude to learn software and applications.
  • Detailed oriented with analytical thinking ability.
  • Superior organizational skills.
  • Ability to work independently and in a global team setting.
  • Demonstrates excellent people skills for working with both technical staff, executives, and end users.
  • Knowledge of design software and editing tools (e.g. Articulate, Camtasia, PowerPoint) is preferred.
  • Some knowledge of SharePoint is also beneficial.

Estimated Salary: $85,000 - $110,000 per year, depending on location and qualifications.

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