Product Management Senior Manager

2 days ago

Mumbai, Maharashtra, India 23443 Citibank N.A. India - INR CCY Full time

Job Summary:

The Senior Product Manager will be responsible for managing a broad range of Product Management employees, setting strategy and providing direction, leadership and budgetary management. This role will also be responsible for the development of product plans, strategies, and tactics while coordinating product lines through product life-cycles in coordination with the broader Product Management team.

Key Responsibilities:

  • Manage a team of professionals to accomplish established goals and conduct personnel duties for the team, including performance evaluations, hiring, and disciplinary actions.
  • Manage strategic program roadmaps, program/product launches, and program marketing to gain maximum benefit from each product.
  • Monitor client and competitor market research to ensure successful execution of a marketing plan spanning product, brand, acquisition, customer, and retention, and improving performance, brand preference, and client engagement.
  • Develop plans and execute functional strategies for a country, group of countries, region, or business requiring coordination and integration across units.
  • Manage day-to-day product marketing for core products, including product delivery, client experience, and client communication strategies, as well as help the team prioritize, negotiate, and remove obstacles to achieve business results.
  • Participate in the development of client-valued propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients.
  • Oversee program life cycles, including market demands, technology trends, and the competitive field, as well as develop and communicate a business plan to approach the marketplace.
  • Define and launch new products, features, and capabilities, including defining the product/feature and go-to-market strategy, and participate in technology development and market launch activities.
  • Engage with external partners and/or vendor relationships, engage in negotiations, manage ongoing relationships, and prepare agreements.
  • Deploy profitable marketing strategies, lead conceptualization and implementation of key growth initiatives, and maintain current market intelligence on the overall industry verticals and competitors.
  • Assist in building new relationships in supported verticals using available tools, such as industry publications, direct mail, internet presence, trade shows, calls, and strategic alliances.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

  • 6-10 years of relevant experience.
  • Previous supervisory experience across multi-function and/or global business.
  • Experience with banking and investment products.
  • Working knowledge of the different systems, theories, and practices relevant to a function, as well as practical experience of multiple business cycles.
  • In-depth knowledge of industry and competitor products/services.
  • Working knowledge of industry practices and standards.
  • Working knowledge of strategic direction of the function within the business, as well as a solid conceptual/practical grounding in function and/or area of expertise.
  • Ability to develop strategy, resources, and inspire a diverse set of individuals.
  • Consistently demonstrates clear and concise written and verbal communication.
  • Demonstrated negotiation skills.

Education:

  • Bachelor's degree/University degree or equivalent experience.
  • Master's degree preferred.

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