Branch Support Operations Specialist
2 weeks ago
We are seeking a highly skilled Branch Support Operations Specialist to join our team at ADVENXA. This role involves supporting the operations and sales teams, ensuring compliance with regulatory requirements, and driving operational excellence.
Key Responsibilities- KYC Updation:
- Ensure adherence to KYC regulations and update customer information in accordance with government guidelines.
- Conduct regular audits to verify the accuracy and completeness of KYC records.
- Government Rule and SEBI Compliance:
- Stay up-to-date with updates to government rules and SEBI regulations related to banking operations.
- Implement necessary changes to ensure full compliance with regulatory requirements.
- Target Setting and Analysis:
- Collaborate with the management team to set operational and sales targets.
- Analyze performance data to identify trends and areas for improvement.
- Sales and Sales Support:
- Participate in sales initiatives to promote banking products and services.
- Provide sales support by assisting the sales team in achieving targets.
- Operational Excellence:
- Streamline branch operations for efficiency and effectiveness.
- Implement best practices to enhance operational workflows.
- Customer Service:
- Address customer inquiries and concerns related to operations and sales.
- Ensure a high level of customer satisfaction through prompt and professional service.
- Reporting:
- Prepare and submit regular reports on KYC compliance, sales performance, and operational metrics.
- Provide insights and recommendations for optimizing branch performance.
- A minimum of 1 year of experience in documentation or KYC or sales and marketing within the banking sector.
- Bachelor's degree in a relevant field.
- Detailed knowledge of KYC regulations, government rules, and SEBI compliance.
- Strong analytical and problem-solving skills.
- Proven ability to meet and exceed sales targets.
- Excellent communication and interpersonal skills.
- Ability to work in a team and independently.
- A competitive salary with performance-based incentives.
- Professional development opportunities.
- A positive and dynamic work environment.
The estimated salary range for this position is ₹20,000.00 - ₹25,000.00 per month, based on the location and industry standards.
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