Quality Assurance Specialist

1 month ago


Vadodara, Gujarat, India Etech Full time
Job Title: Quality Analyst

About the Role:

We are seeking a highly skilled Quality Analyst to join our team at Etech. As a Quality Analyst, you will play a critical role in ensuring the quality of our operations and processes.

Key Responsibilities:

  • Conduct quality audits to ensure compliance with campaign guidelines and standards.
  • Provide written and verbal feedback to leaders, operations, and clients on quality scores and areas for improvement.
  • Assist leaders in improving customer interactions and provide input for recommendations.
  • Support projects and initiatives within the department.
  • Maintain confidentiality of all reports, files, and customer information.

Requirements:

  • Graduate or equivalent degree.
  • Minimum 1-year work experience, with quality experience being an added advantage.
  • Computer proficiency in MS Office.
  • Flexible working hours and ability to work independently.
  • Excellent communication, analytical, and organizational skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

How to Apply:

Interested candidates should submit their resume and cover letter to [insert contact information].



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