Expert Quality Assurance Specialist

2 days ago

Vadodara, Gujarat, India beBeeQualityControl Full time ₹ 40,00,000 - ₹ 50,00,000
Job Opportunity: Quality Control Associate

The Quality Control Associate plays a pivotal role in ensuring quality standards, accuracy, and compliance through rigorous audits and process evaluations.

This position requires an in-depth understanding of legal documentation, including court orders, retainer agreements, affidavits, and bankruptcy filings, to deliver exceptional services.

Key Responsibilities:
  • Collaborate with cross-functional teams to maintain quality compliances and processing accuracy for daily operations.
  • Audit sample populations to check ticket processing basis predefined checklists from various data sources.
  • Ensure random audits to verify documentation around bankruptcy claimants.
  • Conduct random sample checks on communication sent/received to/from Trustees.
  • Analyze and interpret complex legal documents, particularly court motions/orders, affidavits, PACER reports, and heirship documents.
  • Develop expertise in Standard Operating Procedures (SOPs) and training materials to ensure seamless execution.
  • Create regular reports for audits performed and share findings with supervisors and stakeholders.
Requirements:
  • Bachelor's degree in any field, preferably in Law, Business Administration, or Commerce.
  • 2-4 years of experience in a multinational corporation, preferably in the US.
  • Project management experience or certifications are highly valued.
  • Certifications like ISO 9001 are desirable.
Skills:
  • Advanced proficiency in MS Office, including Excel, PowerPoint, and Outlook.
  • Experience in auditing legal documents and email communications.
  • Strong analytical skills with attention to detail to identify errors.
  • Exceptional written and verbal communication skills to derive insights from information.
  • Analytical problem-solving skills to address complex issues.
  • Basic understanding of quality control tools and techniques.

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