Associate / Sr Associate- CSR Services

4 weeks ago

Delhi, Delhi, India Give Full time

About the Role

The CSR Services team at Give is responsible for client relationships and overall client delight. Our service offerings include strategy and program design, partner identification, KPI mapping, on-ground monitoring and evaluation, and impact portfolio management. We also support clients in effectively using our CSR management tech platform.

As an Associate in this team, you will work with clients, understand day-to-day operational tasks, and develop a good understanding of the CSR/impact ecosystem and applicable standards/laws. We believe in deriving client value through data-driven insights, and team members require developing a fair understanding of our tech products.

Responsibilities

1. Program identification and delivery:

  • Understand client's CSR vision and co-develop action roadmap aligned to their CSR goals
  • Maintain close coordination with clients for timely delivery of services as per the agreed scope of work
  • Deliver high-quality reports/updates/insights to clients by regularly engaging with NGO partners and internal teams at Give
  • Keep up with updates in the CSR ecosystem and social development space to ably guide clients

2. Strategic Consulting:

  • Help clients design/restructure programs in line with their intent and that delivers real, measurable, sustainable impact
  • Undertake secondary research of the CSR/impact landscape/peer research to provide insights and trends to clients
  • Analyze data from multiple sources and derive actionable insights for all stakeholders of CSR programs. Share data-backed insights with clients regarding their programs
  • Develop depth of knowledge and expertise within specific sub-verticals of the development landscape

3. Internal Stakeholder Management:

  • Timely raise internal requests to ensure overall project plan and objectives are met
  • Develop understanding of our tech products to provide appropriate guidance to client teams
  • Actively contribute to pre-sales efforts by supporting the development of high-quality collateral and proposals
  • Contribute to ongoing development of thought leadership content through creation of reports, articles, podcasts, etc.

Required Skills and Expertise

We at Give believe in learning through doing. We are looking for self-starters who are willing to learn fast and work towards building an excellent customer-centric experience while providing them with quality support and guidance.

  • Graduate/postgraduate from top-tier institutes with strong academic background. An academic background in sociology/social work/economics/development studies/allied streams will be a positive but is not essential
  • 2-4 years of experience, preferably with exposure to CSR/development space or equivalent consulting experience
  • Domain knowledge of CSR rules and understanding of CSR ecosystem in India along with areas of national priority such as skilling, women empowerment, MCH, climate change
  • Strong analytical skills, excellent communication, storytelling, and presentation skills, backed by strong verbal and written communication along with keen attention to detail
  • Technical Skills: Strong Microsoft PowerPoint, Excel, Word. Strong data analysis capabilities including high proficiency in Excel + Google Sheets and PowerPoint + Google Slides
  • Soft Skills: Client communication, project management, relationship building, stakeholder management, and client influencing
  • Proven ability to work independently and collaboratively in a dynamic environment with a strong commitment to ethical practices, social justice, and advancing positive social outcomes
  • Bias toward action, ability to manage multiple projects and priorities to deliver on tight deadlines

About Give

Give exists to alleviate poverty by enabling the world to give. Established in 2000, Give, together with its partners, is the largest and most trusted giving platform in India. Give enables individuals and organizations to raise and donate funds conveniently to any cause they care about, with offerings including crowdfunding, corporate giving, cause marketing, and philanthropy consulting. Give's community of 2.6 M+ donors support 2,800+ verified non-profits, serving 15M+ people across the country.

We are an extremely rare workplace that brings a fast-paced, high-growth work culture together with a compassion-driven impact-focused work environment.

Our Values

integrity in everything we do | empathy towards all | serve with passion | focused on scale

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