Community Engagement Professional

2 days ago

Nagpur, Maharashtra, India beBeeCommunity Full time ₹ 6,00,000 - ₹ 12,00,000
Job Title: Community Engagement Coordinator

The ideal candidate will play a key role in building and nurturing a collaborative community.

  • Member Relations:

They will serve as the primary point of contact for members, ensuring all their needs are met in a timely manner. They will address member inquiries and resolve issues quickly to maintain high satisfaction levels.

Tours & Onboarding:

They will conduct tours for potential clients, showcasing the coworking facilities, amenities, and membership options. They will lead the onboarding process for new members by providing orientation and helping them integrate smoothly into the community.

Community Development & Engagement:

They will plan and organize networking events, workshops, and social gatherings to encourage collaboration. They will facilitate meaningful connections and collaborations among members to strengthen the community. They will foster an inclusive, positive, and supportive culture that celebrates diversity and engagement.

Space & Operations Management:

They will oversee day-to-day space operations, including reservations, vendor coordination, and resource allocation. They will ensure that the coworking space remains clean, fully functional, and well-maintained at all times. They will manage membership contracts, invoicing, and record-keeping to ensure smooth operations.

Marketing & Promotion:

They will collaborate with the marketing team to design and execute campaigns that attract new members. They will actively promote events, programs, and community updates through various communication channels.

Reporting & Analytics:

They will track and analyze data related to occupancy, space utilization, and member satisfaction to measure performance. They will prepare detailed reports and share insights with management to support decision-making and operational improvements.

Conflict Resolution:

They will proactively identify and address member concerns with empathy and professionalism. They will mediate conflicts and resolve disputes in a constructive manner to maintain a respectful and harmonious environment.

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