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Post Implementation Support Specialist
2 weeks ago
As a Post Implementation Support Specialist, you will play a vital role in ensuring the seamless integration of Dynamics 365 Finance & Operations solutions into our clients' businesses. Your technical expertise and analytical skills will be essential in delivering high-quality support to our clients.
Key Responsibilities:- Capture comprehensive technical requirements from stakeholders through collaborative efforts
- Analyse business needs and determine the best technical solution to meet strategic objectives
- Provide expert technical support for the D365 F&O platform
- Ensure systems are configured optimally for performance and follow Microsoft standards
- Maintain, manage, and support D365 applications post-implementation
- Manage version control for custom code, builds, releases, and deployment
- Work closely with functional consultants to design MS D365 technical solutions
- Develop quality documentation according to industry standards
- Manage and maintain security roles and user access management
- Support DRA, printer, and scanner-related requirements
- Create, manage, and maintain workflows
- Create, manage, maintain, and monitor batch jobs
Requirements include:
- Microsoft Dynamics Finance & Operations (D365 F&O) certification
- Experience in D365 Support
- Understanding of printers, handheld scanners, and F&O as a cloud-hosted application