Professional Recovery Team Lead
1 week ago
This role involves overseeing a network of recovery agencies, ensuring adherence to service level agreements, compliance, and fair collection practices. Key responsibilities include monitoring recovery performance on delinquent portfolios, developing strategies to maximize collections efficiency, and executing field recovery actions.
- Agency Management: Oversee a network of recovery/collections agencies within the assigned territory.
- Recovery Operations: Monitor and drive recovery performance on delinquent portfolios (Buckets: 30+, 60+, 90+, written off cases).
- Channel Performance: Analyze agency/channel productivity and optimize recovery costs.
Applicants should possess a graduate/postgraduate degree in any discipline, with 3-8 years of experience in collections/recovery, strong exposure to agency/channel handling, and ability to travel extensively. Familiarity with retail finance, unsecured loans, two-wheeler loans, microfinance, or Commercial Vehicle is a plus.
- Graduate/Postgraduate in any discipline.
- 3 to 8 years of experience in collections/recovery, with strong exposure to agency/channel handling.
- Familiarity with retail finance, unsecured loans, two-wheeler loans, microfinance, or Commercial Vehicle is a plus.
- Ability to travel extensively.
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