
Synology NAS Technical Expert
2 weeks ago
We are seeking an experienced professional to provide remote technical services for the setup, integration, and validation of Synology SA3410 NAS units.
Key Responsibilities:
- Validate hardware components including drives, RAM, NICs, and rail kits. Ensure firmware and DSM are up-to-date.
- Install DSM operating system and configure SSD cache and RAID using enterprise SAS HDDs. Create and manage storage volumes based on project requirements.
- Integrate NAS with Active Directory for centralized authentication and management.
- Create classroom-specific shared folders with appropriate role-based access controls for teachers and students.
- Conduct access testing to validate permissions for different roles. Perform basic system performance testing and optimization.
- Deliver a best practices guide covering system usage, data protection, and maintenance.
- Conduct live walkthrough and Q&A sessions with the IT team for knowledge transfer.
- Provide 8 hours of remote expert support during setup, troubleshooting, and performance optimization.
Required Skills & Qualifications:
- Proven experience with Synology NAS solutions (SA3410 or similar models).
- Strong knowledge of DiskStation Manager (DSM), RAID configurations, and SSD caching.
- Hands-on experience with Active Directory integration and role-based access management.
- Expertise in shared folder setup, permissions, and security configurations.
- Familiarity with data protection, backup strategies, and system best practices.
- Strong troubleshooting and performance optimization skills.
- Excellent communication skills for conducting training and walkthroughs.
Benefits:
This is a short-term contract role, providing an opportunity to work remotely and gain hands-on experience with Synology NAS solutions.
Preferred Qualifications:
- Relevant certifications (e.g., Synology Certified, CompTIA Server+, or equivalent).
- Experience working in educational IT environments or with classroom-specific IT setups.
- Background in remote support and client-facing IT projects.
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