Support Specialist

2 days ago

Delhi, Delhi, India beBeeSupport Full time ₹ 8,00,000 - ₹ 12,00,000

Job Title: Support Specialist

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The role of a support specialist is to provide top-notch assistance to customers via email and chat. It's an exciting opportunity to work with clients from diverse backgrounds, understanding their needs and providing tailored solutions.

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About the Job

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We're looking for highly motivated and results-driven individuals who can effectively communicate with customers, address their queries, and resolve issues in a timely manner.

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Key Responsibilities:

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  • Respond to customer inquiries via email and chat
  • Provide accurate and informative responses that meet customer expectations
  • Maintain high-quality standards for all customer interactions and issue resolutions
  • Evaluate and escalate complex issues when necessary
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Eligibility Criteria:

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To be considered for this role, you should have:

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  • A degree in any field or equivalent experience
  • A minimum of 6 months of experience in a BPO setting
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Why Join Us?

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We offer a dynamic work environment, opportunities for growth and development, and a team that's passionate about delivering exceptional customer experiences.

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Required Qualifications:

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To succeed in this role, you'll need:

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  • An undergraduate degree or equivalent experience
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Benefits:

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We offer competitive compensation packages, comprehensive training programs, and a supportive team that will help you grow professionally and personally.

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