Senior Digital Media Engineer
3 days ago
Company Overview
As a leading employer in the LGBTQ+ business community, myGwork offers an inclusive environment where diversity and creativity thrive. Our teams are passionate about building innovative digital products that redefine the media landscape.
About the Role
We are seeking a highly skilled Senior Digital Media Engineer to join our dynamic team. This is a unique opportunity to work on cutting-edge projects, collaborating with talented engineers and developers to deliver world-class digital experiences.
Job Description
In this role, you will be responsible for:
- Providing first-level support for tickets filed by partners
- Offering engineering support for incoming tickets, including extensive troubleshooting and debugging, covering multiple product lines
- Maintaining coding projects, primarily in Perl or shell scripts, web technologies, and Java-based projects
- Reading and understanding complex application code to make code fixes resolving support issues
- Supporting software deployment in staging and production environments
- Developing tools to aid operations and maintenance
- System and Support status reporting
- Owning one or more digital products or components
- Customer notification and workflow coordination and follow-up to maintain service level agreements
- Working with Audible engineering teams for handing-off or taking over active support issues and creating a team-specific knowledge base and skill set
Required Skills and Qualifications
To be successful in this role, you will need:
- 3+ years of network and operating system support experience
- 3+ years of virtualization, orchestration, and cloud computing (e.g., Hypervisors, VMware, Xen) experience
- 3+ years of database administration experience
- 3+ years of software development with object-oriented language experience
- 3+ years of continuous integration and continuous delivery (CI/CD) experience
- 3+ years of information security and compliance experience
- Bachelor's degree in computer science or equivalent, or 3+ years of technical support experience
Estimated Salary: $110,000 - $140,000 per year
Benefits
We offer a competitive compensation package, including:
- A comprehensive benefits program, including medical, dental, and vision coverage
- 401(k) matching and employee stock purchase plan
- Paid time off and holidays
- Professional development opportunities
About myGwork
myGwork is a global platform dedicated to supporting the LGBTQ+ business community. We believe in fostering a culture of inclusivity and respect, and we're committed to making a positive impact in the lives of our employees and customers.
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