
EdTech Program Director
3 days ago
We are seeking an experienced Program Director to oversee our EdTech initiatives, ensuring seamless execution and impactful outcomes.
Key Responsibilities:- End-to-end management of student cohorts, from onboarding to successful completion.
- Maintenance of schedules, timelines, and outcomes to ensure timely delivery.
- Servicing as the primary point of contact between students, mentors, and our team.
- Strategic engagement of students, tracking their progress, and proactive intervention in case of lagging performance.
- Provision of comprehensive support to mentors to facilitate high-quality sessions.
- Design and optimization of post-sales processes to enhance the student experience.
- Monitoring of key metrics (attendance, completion rate, feedback, NPS, etc.) to identify areas for improvement.
- Data-driven analysis to pinpoint gaps and implement enhancements.
- Collaboration with sales, content, and product teams to refine the overall experience.
- Early detection and resolution of issues such as dropouts, delays, or other operational challenges.
- Prior experience in EdTech program management, encompassing student, mentor, and operational process management.
- A proven track record of resolving operational challenges through structured solutions.
- Excellent communication and stakeholder management skills.
- Proficiency in data and reporting tools, with the ability to translate insights into actionable recommendations.
- Highly organized, proactive, and adept at driving accountability across teams.
- A dynamic work environment that fosters growth and development.
- Opportunities for professional advancement and skill enhancement.
- A collaborative team culture that values diversity and inclusivity.
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