Benefits Operations Specialist

2 days ago

Bhavnagar, Gujarat, India beBeeBenefits Full time ₹ 90,00,000 - ₹ 1,20,00,000
Job Overview

We are seeking a skilled Benefits Operations Specialist to join our team.

This role will involve managing employee benefits, processing enrollments and terminations, and ensuring accurate reflection of payroll elements linked to benefits compensation.

Key Responsibilities
  • Manage employee eligibility, coverage start/end, and ongoing maintenance of benefits records.
  • Process and record benefit enrollments, life events, and terminations in HRMS and related systems.
  • Ensure accurate reflection of payroll elements linked to benefits compensation.
  • Act as primary liaison with external benefits vendors.
  • Manage vendor requests, escalations, and troubleshooting.
  • Handle employee requests, mandatory notifications, and issue resolution with a strong customer service focus.
  • Maintain and update vendor site access and contact information.
  • Monitor feeds, timings, reporting, and manual interventions in benefits platforms.
  • Support testing and configuration during open enrollment and system changes.
  • Ensure data integrity across HRIS, vendor platforms, and payroll systems.
  • Validate and process vendor invoices.
  • Conduct reconciliations across Dayforce, vendor records, invoices, and payroll.
  • Support open enrollment, ACA/COBRA (US), and provincial benefits compliance (Canada).
  • Assist with 5500 filings, census files, and insurance audits.
  • Review and update standard operating procedures (SOPs) to align with compliance and business needs.
Requirements
  • Bachelor's degree in HR, Business, or related discipline.
  • 4–7 years of experience in end-end benefits operations with strong exposure to US and Canadian benefits.
  • Hands-on experience with HRIS & benefits platforms.
  • Knowledge of US benefits regulations (ACA, COBRA, ERISA, HIPAA) and Canadian provincial group benefits structures.
  • Strong analytical, reconciliation, and problem-solving skills.
  • Excellent communication and stakeholder management skills for working with vendors, employees, and internal People partners.
What We Offer

A dynamic and supportive environment where your contributions make a meaningful impact on our success. A workplace where everyone's identity, background, and life experiences add to the story, and we welcome all.

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