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Customer Experience Liaison
2 weeks ago
We're seeking a skilled Customer Experience Liaison to join our team.
About the RoleAs a key member of our organization, you will be responsible for providing exceptional customer service and support.
- Respond to client inquiries in a timely and professional manner
- Take and manage custom order requests, ensuring all details are captured clearly
- Coordinate order timelines and pickups/deliveries with our logistics team
- Maintain accurate customer records and ensure timely follow-ups
- Assist with administrative tasks such as managing invoices and scheduling
To succeed in this role, you will need:
- Friendly and organized approach
- Strong communication skills in English (spoken and written)
- Ability to multitask and work well under pressure
- Prior experience in customer-facing roles or administration is preferred
Our ideal candidate will enjoy a competitive compensation package, opportunities for growth and development, and a supportive work environment.
Work Schedule: 6 days a week | 9 AM – 6 PM Some flexibility may be required on weekends and holidays during peak seasons
