Microsoft Dynamics Functional Consultant

1 week ago


Pune, Maharashtra, India ScaleneWorks Full time

Job Summary:
As a Senior Business Systems Analyst at ScaleneWorks, you will play a key role in bridging the gap between the technical development team and business stakeholders to ensure that Microsoft Dynamics 365 solutions meet client needs. This position involves collaborating with clients to gather business requirements, analyzing business processes, and configuring Microsoft Dynamics 365 solutions to optimize business performance.

Key Responsibilities:
Business Analysis and Requirements Gathering: Collaborate with clients to gather and analyze business requirements, ensuring a deep understanding of their processes and needs. Conduct workshops, meetings, and interviews with business stakeholders to identify pain points and opportunities for improvement. Translate business requirements into functional specifications for the development team.

Solution Design and Configuration:
Design and configure Microsoft Dynamics 365 solutions based on business requirements. Customize Dynamics 365 to meet clientspecific business needs, including workflows, forms, reports, and dashboards. Work with the development team to define customizations and integrations where necessary.

Implementation and Testing:
Lead and participate in the implementation of Microsoft Dynamics 365 solutions, ensuring they align with business processes. Conduct system testing, including unit testing and user acceptance testing (UAT), to validate that the solution meets the functional requirements. Provide post-implementation support and training to end-users to ensure smooth adoption of the solution.

Process Optimization and Best Practices:
Recommend process improvements and best practices to clients, helping them optimize their use of Microsoft Dynamics 365. Stay updated on the latest features and updates in Microsoft Dynamics 365 and recommend new functionalities that could benefit the client's operations.

Documentation and Training:
Create comprehensive documentation, including functional specifications, process flows, and user manuals. Provide end-user training and support, helping clients adopt the solution and maximize its value. Serve as the primary point of contact for functional and business process issues.



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