Career Opportunities

2 weeks ago


Bengaluru, Karnataka, India beBeeTechnical Full time ₹ 1,04,000 - ₹ 1,30,878
Technical Support Engineer Job Description

This role is ideal for individuals who are passionate about delivering exceptional customer support and resolving technical issues. As a Technical Support Engineer, you will own, investigate, and solve customer technical issues, collaborating with internal teams and leveraging troubleshooting tools and best practices.

Responsibilities
  • Response and Resolution: Investigate and resolve customer technical issues, collaborating with internal teams to ensure timely resolution.
  • Readiness: Develop and share knowledge with peer delivery roles, leading to improved customer satisfaction.
  • Professional Growth: Enhance your technical and professional skills through training and readiness programs.
  • Process Improvement: Identify and escalate product defects to contribute to Microsoft product improvements.
Requirements
  • Education: Bachelor's degree in Computer Science or related field.
  • Experience: 1+ year of technical support, consulting experience, or information technology background.
  • Language Qualification: Fluency in English language (reading, writing, and speaking).
Benefits

This role offers the opportunity to work in a dynamic environment, collaborate with diverse teams, and develop your technical expertise. You will also have the chance to participate in continuous learning and growth opportunities.

As a flexible role, you can work up to 50% from home, allowing for a better work-life balance. Microsoft's mission is to empower every person and organization to achieve more, and as an employee, you will be part of a culture that values respect, integrity, and accountability.

Join us in building a future where customers achieve their business outcomes faster with technology that does more.



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