IT Support Specialist

3 days ago


Delhi NCR Delhi, India beBeeService Full time US$ 40,000 - US$ 80,000

We are seeking a skilled Service Desk Engineer to join our team. The ideal candidate will have 2-4 years of experience in providing technical support and troubleshooting IT issues.

Key Responsibilities
  • Provide first-line support for IT issues via phone, email, or chat.
  • Troubleshoot and resolve hardware and software issues promptly.
  • Document all interactions and resolutions in the service desk system.
  • Escalate unresolved issues to higher-level support as necessary.
Required Skills and Qualifications
  • 2-4 years of experience in a service desk or technical support role.
  • Proficiency in Windows and Linux operating systems.
  • Familiarity with ITIL framework and service desk best practices.
  • Experience with ticketing systems such as ServiceNow or JIRA.
  • Strong understanding of networking concepts and troubleshooting techniques.
Desirable Qualifications
  • Relevant certifications such as CompTIA A+, ITIL Foundation, or similar.


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