Process Manager

1 week ago

Jaipur, Rajasthan, India Equiniti Full time
Job Title: Manager – Process CoE

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. Our vision is to be the leading global share registrar, offering complementary services to our client base and our values set the core foundations to our success. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services.

EQ India provides Information Technology Services, BPO, Marketing, Sales Support, People Services & Finance Shared services support to various EQ Group companies and clients of EQ. EQ India has 1300 employees operating out of capability centres in Bangalore and Chennai.

There has never been a better time to join EQ.

Job Summary

We are seeking a highly skilled Manager – Process CoE to join our team. The successful candidate will be responsible for building and maintaining process maps, managing a group of analysts in mapping processes to standards, and reviewing controls in processes to ensure improved controls across the EQ Group.

Key Responsibilities
  1. Develop and maintain process maps using BPMN standards.
  2. Identify opportunities to optimize end-to-end processes across the organization.
  3. Perform an assurance exercise in reviewing the maps created by the Leads, to ensure they are as per the requirement.
  4. Collaborate with internal teams to ensure that control measures are effectively integrated into daily process flows.
  5. Monitor and report on the effectiveness of controls, making recommendations for improvements as needed.
  6. Prepare regular reports on process mapping, risk exposure, and control effectiveness for senior management.
  7. Conduct trend analysis to anticipate potential challenges and propose preventive measures.
  8. Work closely with risk leaders across each business to understand business processes and assess inherent risks.
  9. Work with the risk team, in identifying the controls that cover the identified risks and ensure implementation.
  10. Design and implement robust control frameworks to mitigate identified risks.
  11. Establish feedback mechanisms to gather insights for refining processes and controls.
  12. Drive a culture of continuous improvement initiatives, encouraging proactive identification of opportunities for enhancement.
  13. Engagement with stakeholders across the Organization including senior and middle management for driving the initiatives.
  14. Observe and provide regular updates on the status of ongoing initiatives.
  15. Co-ordinate to ensure the implementation of reviewed and revised processes and controls by the respective stakeholders.
Requirements

The candidate should possess the following experience, skills, and behaviours:

  1. Bachelor's degree in Business administration, Finance, Information Technology, or a relevant field. Master's degree will be a plus.
  2. 10 to 12 years of experience with minimum 6 to 8 years as a Business Process Analyst or in a similar role.
  3. Strong understanding of business process management and notation (BPMN) methodologies is required.
  4. Working knowledge in BPM tools will be a plus (e.g., IBM Blueworks, Aris, Igraffx).
  5. Proficiency and certification in process modeling and analysis techniques is required (e.g., BPMN, Six Sigma, Lean).
  6. In-depth knowledge about work/process standardization, risk identification, and controls.
  7. Experience with process automation, workflow management, or business process management systems is preferred.
  8. Knowledge of agile methodologies and project management principles will be an added advantage.
Benefits

As a permanent member of the team at EQ, you will be rewarded by our company benefits, which include:

  1. 3 days of additional leaves on & above statutory requirement along with 2 days of voluntary leaves to pursue the CSR initiatives.
  2. Business-related certification expense reimbursement.
  3. Comprehensive Medical Assurance coverage for dependents & Parents.
  4. Cab transport for staff working in UK & US shift.
  5. Accidental & Life cover 3 times of concerned CTC.

We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.

  • Process Manager

    2 days ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job Title: Process Manager - CoEJob Summary:We are seeking a highly skilled Process Manager to join our CoE team at Equiniti. As a Process Manager, you will be responsible for understanding and creating standardized process flows using BPMN standards. You will identify opportunities to optimize end-to-end processes across the organization and perform an...

  • Business Process Analyst

    7 days ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job Title: Analyst – Process CoEJob Summary:We are seeking a highly skilled Business Process Analyst to join our Process CoE team. The successful candidate will be responsible for building detailed process maps, reviewing controls, and identifying process gaps across the EQ Group.Key Responsibilities:Develop and maintain standardized process flows using...

  • Business Process Analyst

    7 days ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job Title: Business Process Analyst - Process CoEJob Summary:We are seeking a highly skilled Business Process Analyst to join our Process CoE team at Equiniti. As a Business Process Analyst, you will be responsible for analyzing and improving business processes to increase efficiency and effectiveness.Key Responsibilities:Analyze and document business...

  • Process Developer

    2 days ago

    Jaipur, Rajasthan, India Genpact Full time

    About the Role:We are seeking a skilled Process Developer to join our team at Genpact. As a Process Developer, you will be responsible for managing orders to ensure timely shipment and meeting Service Level Agreements (SLAs). You will work closely with the supply chain team to allocate orders and provide additional information to customers as needed.Key...

  • Process Developer

    1 week ago

    Jaipur, Rajasthan, India Genpact Full time

    Job Title: Process DeveloperGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We are seeking a Process Developer to join our team. In this role, you will be responsible for Aftermarket Order...

  • Senior Business Process Analyst

    2 days ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job SummaryWe are seeking a highly skilled Senior Business Process Analyst to join our Process CoE team at Equiniti. As a key member of our team, you will be responsible for building detailed process maps, reviewing controls, and identifying process gaps across the organization.Key ResponsibilitiesCreate standardized process flows using BPMN...

  • Process Associate

    6 days ago

    Jaipur, Rajasthan, India ASSPL - Rajasthan - D33 Full time

    Job Title: Process AssociateAt ASSPL - Rajasthan - D33, we're committed to delivering exceptional customer experiences. As a Process Associate, you'll play a vital role in ensuring our customers receive their orders on time and with quality.Key Responsibilities:Manage daily shift operations, including administrative tasks, job allocation, and monitoring...

  • Process Associate

    1 week ago

    Jaipur, Rajasthan, India ASSPL - Rajasthan - D33 Full time

    Job Title: Process AssociateAt ASSPL - Rajasthan - D33, we are committed to delivering exceptional customer experiences. As a Process Associate, you will play a critical role in ensuring our customers receive their orders on time and with quality.Key Responsibilities:Manage daily shift operations, including administrative tasks, job allocation, and...

  • Business Process Analyst

    1 week ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job Title: Analyst - Centre of ExcellenceJob Summary:We are seeking a highly skilled Business Process Analyst to join our Centre of Excellence team. The successful candidate will be responsible for building detailed process maps, reviewing controls, and identifying process gaps across the organization.Key Responsibilities:Develop standardized process flows...

  • Process Improvement Specialist

    2 days ago

    Jaipur, Rajasthan, India Celeros Flow Technology Full time

    Job SummaryThe Process Improvement Specialist will be responsible for driving continuous improvement initiatives within Celeros Flow Technology. Working closely with the Continuous Improvement Manager, this role will assist in analyzing processes, identifying improvement opportunities, and facilitating the execution of improvement projects. This position...

  • Process Improvement Specialist

    1 week ago

    Jaipur, Rajasthan, India Celeros Flow Technology Full time

    Job SummaryThe Assistant Manager-CI will be responsible for driving continuous improvement initiatives within our organization. Working closely with the Continuous Improvement Manager, this role will assist in analyzing processes, identifying improvement opportunities, and facilitating the execution of improvement projects. This position requires a...

  • Payment Processing Specialist

    2 days ago

    Jaipur, Rajasthan, India F336 Deutsche India Private Limited, Jaipur Branch Full time

    Job SummaryF336 Deutsche India Private Limited, Jaipur Branch is seeking a skilled Payment Processing Specialist to join our team. As a Payment Processing Specialist, you will be responsible for the accurate and timely processing of all types of payments, including physical cash/valuables and cash-related investigations.Key ResponsibilitiesProcess items...

  • Business Process Analyst

    1 week ago

    Jaipur, Rajasthan, India Equiniti Full time

    {"title": "Business Process Analyst", "description": "Job SummaryWe are seeking a highly skilled Business Process Analyst to join our Process CoE team at Equiniti. As a Business Process Analyst, you will play a critical role in building detailed process maps, reviewing controls, and identifying process gaps across the organization.Key ResponsibilitiesDevelop...

  • Process Improvement Specialist

    2 days ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job SummaryWe are seeking a highly skilled Process Improvement Specialist to join our team at Equiniti. As a key member of our Process CoE, you will play a critical role in building detailed process maps, reviewing controls, and identifying process gaps across the organization.Key ResponsibilitiesCreate standardized process flows using BPMN...

  • Senior Business Process Analyst

    2 days ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job Title: Senior Business Process AnalystDepartment: Process CoEReports to: Manager – Process CoEJob Summary:We are seeking a highly skilled Senior Business Process Analyst to join our Process CoE team at Equiniti. As a Senior Business Process Analyst, you will play a critical role in building detailed process maps, following BPMN mapping standards, and...

  • Senior Business Process Analyst

    1 week ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job Title: Senior Business Process AnalystEquiniti is seeking a highly skilled Senior Business Process Analyst to join our Process CoE team. As a key member of our team, you will play a critical role in building detailed process maps, reviewing controls, and identifying process gaps across the organization.Key Responsibilities:Develop and maintain...

  • Senior Business Process Analyst

    7 days ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job SummaryWe are seeking a highly skilled Senior Business Process Analyst to join our Process CoE team in Chennai. As a key member of our team, you will play a critical role in building detailed process maps, reviewing controls, and identifying process gaps across the EQ Group.About the RoleThis is a challenging and rewarding opportunity for a seasoned...

  • Senior Business Process Analyst

    3 days ago

    Jaipur, Rajasthan, India Equiniti Full time

    Job Title: Senior Business Process AnalystJob Summary:We are seeking a highly skilled Senior Business Process Analyst to join our Process CoE team at Equiniti. As a Senior Business Process Analyst, you will be responsible for building detailed process maps, following BPMN mapping standards, and identifying process gaps across the EQ Group.Key...

  • Process Developer

    2 days ago

    Jaipur, Rajasthan, India Genpact Full time

    About the Role:Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our team is driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. We serve and transform leading enterprises with our deep business and industry knowledge, digital operations services, and...

  • Payments Processing Operator

    1 week ago

    Jaipur, Rajasthan, India F336 Deutsche India Private Limited, Jaipur Branch Full time

    Job Title: Payments Processing Operator - Germany Fund ReleaseJob Summary:The Payments Processing Operator is responsible for the accurate and timely processing of all types of payments, including physical cash/valuables, as well as the handling of cash-related investigations. This includes the processing of time-critical, complex transactions on behalf of...