
Senior Information Technology Strategist
1 day ago
This is a visionary IT leadership position where you will transform an IT department into a strategic powerhouse.
You will lead the transformation, building and innovating to directly impact business growth and operational efficiency.
About the RoleWe are a rapidly growing digital marketing and call center ecosystem that constantly pushes the boundaries of technology to serve our customers.
Our core values—Get Stuff Done, Fiercely Collaborate, Innovate Always, and a relentless focus on Growth—define who we are.
The Opportunity- Drive Complete IT Transformation: From strategy to execution, you'll redefine our IT landscape, turning it into a competitive advantage.
- Demonstrate Quantifiable Impact: You'll be adept at validating IT's contribution to cost reduction, quality improvement, and performance enhancement.
- Champion Innovation with AI & Automation: You will lead the charge in implementing cutting-edge automation and AI/ML solutions to streamline operations, enhance efficiency, and unlock new business value.
- Build a Strategic IT Function: Realigning IT with core business objectives, fostering a culture of continuous improvement, and establishing robust governance.
Requirements
A seasoned IT leader with:
- 10+ years of progressive IT leadership experience, with at least 5 years in senior roles leading significant IT transformations (40+ staff).
- Proven hands-on experience and comfort working within smaller, agile organizational structures.
- A track record of successfully transforming underperforming IT departments into strategic assets, delivering measurable results against cost, quality (defects), and performance (EBITDA).
- Deep expertise in IT automation and the practical application of AI/ML within an IT setting to drive business value.
- Strong understanding of ITIL framework, operational excellence, cloud computing, and IT service management best practices.
- Extensive experience supporting the IT infrastructure of digital marketing and call center ecosystems.
- Exceptional communication skills, able to articulate complex technical concepts to non-technical stakeholders and foster strong cross-functional collaboration.
- A Bachelor's degree in Computer Science or a related field; Master's preferred.
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