Optimization Manager, Last Mile Delivery Network

2 weeks ago


Hyderabad, Telangana, India ADCI HYD 13 SEZ Full time

About the Role


ADCI HYD 13 SEZ is seeking a skilled Operations Manager to lead our Driver-focused programs across India. The ideal candidate will possess 3+ years of employee and performance management experience, a Bachelor's degree, or equivalent, and a flexible schedule to work shifts, weekends, nights, and holidays.



Key Responsibilities


The Operations Manager will be responsible for devising operational and business goals, establishing measurement and reporting indicators, and managing metric performance. They will also set operational and people goals for the team, own processes, and business updates. Additionally, the candidate will identify tool and system requirements, prioritize process excellence projects, and work with inter-functional teams to streamline processes.



A Day in the Life


The Operations Manager will contribute to driver-focused projects, propose enhancements to tools, and work on continuous improvement of business processes. They will communicate progress clearly, set vision, manage teams, and set clear goals for team performance management. The ideal candidate will have a track record of driving process excellence and knowledge of Six Sigma, LEAN, DMAIC, Kaizen, and/or statistical process control projects is a plus.



About the Team


ADCI HYD 13 SEZ is part of a rapidly expanding Amazon initiative to redefine the way customer delivery takes place. The Last Mile Analytics and Quality (LMAQ) team obsesses over Customer and Driver experience and maintains a high bar for Amazon's global last mile delivery network.


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